How Active Arenal handles your information.
Active Arenal (“we”, “us”) operates adventure tours from Arenal, La Fortuna and across Costa Rica. This policy explains what information we collect through this website and how we use it. Please review it carefully; by using our site you agree to these practices.
We collect the details you voluntarily provide when you request a tour or contact us — such as your name, phone/WhatsApp number, email, travel dates and number of travelers. We may also collect basic, non-identifying analytics about how visitors use the site (pages viewed, device type) to improve the experience.
We use your information only to respond to your inquiry, prepare and confirm your booking, coordinate pickups and provide customer support. We do not sell or rent your personal information to third parties.
Online payments are processed securely by our payment provider. We do not store your full card details on our servers.
We share information only with the service providers strictly needed to deliver your tour (for example, transportation, guides or our booking/payment platform), and when required by law.
You may ask us to access, correct or delete the personal information we hold about you at any time by writing to info@drivercostarica.com.
Questions about this policy? Email info@drivercostarica.com or message us on WhatsApp at +506 8378 0001.
This page is a general template and should be reviewed to match your final legal and business details before launch.
